What is it?
A telecaller Android app plus admin desktop system for call assignment, status update, remarks, targets and reports.
About TMS
Telecaller monitoring software for teams that need clear follow-ups.
TMS is for teams where many people call customers every day and managers need clear call status, remarks, targets and performance without asking again and again.
Why use it?
It removes scattered Excel sheets, WhatsApp lists and manual status calls from daily telecalling work.
How it works?
Admin assigns calls, telecaller updates each call in the app, and management reviews performance reports.
Simple example
A property broker uploads 500 buyer leads. Admin assigns 100 calls to each telecaller. Callers mark Interested, Try Again or Not Interested with remarks. The manager sees follow-ups and top performers instantly.
Sector Use Cases
Built for real estate, finance, insurance and service calling teams.
Useful wherever lead follow-up, call status, remarks and caller-wise telecaller performance decide business output.
Property & Real Estate
Buyer leads, site visits, property interest and follow-up remarks.
Loan, Finance & DSA Teams
CIBIL discussions, loan leads, document calls and interested customers.
Insurance Agencies
Renewals, premium reminders, objections and policy follow-ups.
Education & Admission Teams
Student enquiries, parent callbacks and counsellor performance.
Automobile Dealers
Test-drive leads, finance callbacks, service reminders and showroom calls.
Service Centers & Local Sales
Repeat customers, offers, reminders and daily target tracking.
Most Important Screen
Call Activity keeps status updates, remarks and follow-ups moving.
Telecallers can filter assigned calls, mark outcome, add remarks and keep follow-up context ready for the next call.
Status filtersTotal, Lead, Interested, Try Again, Not Interested and more.
Remark captureCustomer conversation notes stay attached to the record.
Fast updatesManagers get cleaner reports because callers update work in real time.
Assigned callOwner is clear
Remark addedFollow-up context saved
Report readyManager can review
Core Features
Call tracking, target management and reports in one clean system.
Everything is organized around a simple cycle: assign, call, update, track and improve.
Call Allotment
Assign calling data telecaller-wise with clear ownership.
Performance Reports
Review lead status, follow-ups, rejected calls and caller output.
Target Management
Set caller-wise goals and measure achievement over time.
Admin Dashboard
See team activity, calls, leads and progress from one view.
Telecaller App
Android app screens built for active telecallers.
Telecallers get assigned work, product context, incentives and leaderboard visibility inside the app, so they can work faster and stay motivated.
1Top PerformerRecognition
2Rising PerformerImprove
3Strong PerformerMove Up
Before vs After
Move from scattered call updates to one telecaller CRM workflow.
Without TMS
Excel filesWhatsApp listsManual reports
With TMS
Central adminAndroid appLive performance
FAQ
Quick answers for telecalling teams comparing TMS.
Short, practical answers for businesses looking at call tracking, follow-ups, targets and reports.
Who should use TMS?
TMS is useful for real estate brokers, loan and DSA teams, insurance agencies, education admission teams, automobile dealers and service centers that manage daily calling and follow-ups.
Does TMS work for both telecallers and managers?
Yes. Telecallers use the Android app to update call status and remarks, while admins use the desktop system to assign calls, manage targets and review reports.
Can TMS replace Excel and WhatsApp calling lists?
TMS centralizes call assignment, status updates, follow-up notes and performance reporting so teams do not depend only on scattered spreadsheets and messages.
How can a team get a TMS demo?
Use the WhatsApp or email demo option on this website and share your company details and telecalling team size.
See TMS In Action
Book a TMS demo for your calling team.
Assign work. Set targets. Track performance. Keep your team motivated.