1. About TMS
TMS is a telecaller monitoring and performance management system promoted by Mindnex Systems Private Limited. It is designed to help teams manage call assignment, call activity status, customer remarks, follow-ups, targets, reports, incentives and leaderboard visibility.
2. Website Use
This website is provided for product information, promotional communication and demo enquiries. Visitors agree not to misuse the website, attempt unauthorized access, copy protected material, disrupt the website, or use the website for unlawful or misleading activity.
3. Demo Enquiry
When you request a demo, the website may open WhatsApp or email with your entered details pre-filled. Submitting a demo enquiry does not create a purchase order, partnership, service agreement or guaranteed implementation commitment.
4. Product Screenshots And Features
Product screenshots, feature descriptions and workflow examples are shown for explanation. Actual features, screens, reports, customization, support and deployment scope may vary based on the final proposal, selected package or written agreement.
5. Data And Calling Responsibility
Organizations using TMS are responsible for the customer data, calling lists, remarks, follow-up notes and user access they enter into the system. Users should contact customers only where they have permission or a valid business reason, and should follow applicable telemarketing, privacy and communication rules.
6. Authorized Access
Admin and telecaller accounts should be used only by authorized users. The organization using TMS is responsible for maintaining proper internal access control and for preventing misuse of login credentials, call records and customer information.
7. Commercial Terms, Support And Implementation
Pricing, payment, implementation, training, customization, hosting, support, updates and renewal terms are governed by the written quotation, proposal, invoice or service agreement shared by Mindnex Systems Private Limited.
8. Third-Party Services
This website may use third-party services such as WhatsApp, email clients, hosting providers, CDN libraries or browser features. Those services may have their own terms, policies and availability conditions.
9. Intellectual Property
The TMS name, website content, design elements, product screenshots, text, graphics and related material belong to Mindnex Systems Private Limited or their respective owners. They may not be copied, resold or redistributed without permission.
10. Limitation Of Liability
TMS helps organize telecalling activity and performance visibility, but it does not guarantee lead conversion, sales closure, revenue increase or customer response. To the maximum extent permitted by applicable law, Mindnex Systems Private Limited is not liable for indirect loss, business interruption, data misuse by users, or results arising from improper use of the system.
11. Changes To These Terms
Mindnex Systems Private Limited may update these Terms & Conditions from time to time. The latest version posted on this page will apply to website visitors and demo enquiries.
12. Contact
For questions about TMS, demos, commercial discussion or these Terms & Conditions, please contact Mindnex Systems Private Limited using the email or WhatsApp details configured on this website.